Privacy Policy for PromptCam
PromptCam ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our mobile application ("PromptCam" or the "app").
1. Information we collect
- Account information — When you sign in with Google, we receive information that Google makes available to the app for sign-in (such as your name, email address, and Google account identifiers), and we create an in-app user account in our systems.
- Profile information — Information you add or choose in the app, such as username, avatar, bio, social profile links (if you provide them), and category preferences. A subset of profile fields may be copied to a public profile index (for example username, display name, avatar, bio, and social links) so other users can discover creators and view public profiles.
- User-generated content — Content you submit for use in the app, such as prompt text, titles, metadata (for example AI tool or category), and images you upload (including photos you choose from your device or capture where the platform allows). Submissions may be reviewed before they appear publicly.
- App activity data — Information generated as you use PromptCam, such as saves, likes, follows, "promptify" / fan relationships, notifications we generate for your account (including moderation outcomes such as prompt approval or rejection), reports you submit about content, and messages you send through Contact / support features.
- Support tickets — When you contact us through the in-app support flow, we collect the information you provide (such as your message, category, and account context needed to respond). We may also store ticket status and related metadata.
- Subscription and purchase data — If you subscribe to PromptCam Pro through Google Play Billing, Google processes payment. We receive purchase and subscription information needed to verify entitlement (for example product identifiers, purchase tokens, order references, renewal status, and related billing metadata). Entitlement fields in our database are written by our servers after verification; the app does not let you edit those fields directly.
- Push notification tokens — Firebase Cloud Messaging (FCM) device tokens may be stored per device under your account (including in a per-device token subcollection) so we can send push notifications. We may store basic metadata with each token (for example the platform type and a last updated timestamp) to support multi-device delivery and maintenance.
- Crash and stability data — In production release configurations, we may use Firebase Crashlytics to collect crash logs and limited diagnostic information to diagnose errors and improve stability. We do not use Google Analytics for Firebase in this app.
- Advertising-related data — When ads are shown, Google AdMob and its partners may collect or process device identifiers (such as the Advertising ID on Android, where available), ad delivery and interaction data, and related technical data as described in Google policies. Rewarded ads may be offered to unlock optional in-app benefits (such as additional save capacity); completing a rewarded ad can trigger a server-side update to your account.
- Local device storage — The app may store certain preferences on your device (for example theme and font settings) using local storage mechanisms such as shared preferences, and may store limited counters related to ad presentation frequency on your device.
- Network connectivity signals — The app may read local network connectivity status to improve user experience (for example offline indicators).
We do not require precise location for core features. We do not intentionally collect special categories of sensitive personal data through the app.
Android permissions — On Android, the app declares Internet access and, where applicable, the ability to show notifications (POST_NOTIFICATIONS). We do not request location permissions in the app manifest for these features.
2. How we use information
We use the information above to:
- Provide, operate, and secure the app (including authentication and account management)
- Display public content and profiles to other users, and personalize parts of the experience (such as feeds and preferences)
- Deliver notifications (where enabled), including moderation and activity updates
- Review, approve, reject, or remove user-submitted content and enforce our rules (including reviewing reports)
- Verify Google Play subscriptions, grant or revoke PromptCam Pro features, and restore purchases where supported
- Respond to support requests and improve customer service
- Diagnose crashes and improve reliability (Crashlytics, when enabled)
- Show advertisements (Google AdMob), including native, banner, interstitial, and rewarded formats where enabled in the app, and measure ad performance where supported by Google
Ad experiences can vary by platform and app version. For example, certain placements may be enabled only on specific operating systems. Where ads are not initialized or a placement is not used on your device, fewer advertising-related data flows apply.
3. Public vs non-public data
Public / visible to other users (depending on your settings and app features): content you publish for the community (such as approved prompts and related images), and profile elements intended to be shown publicly (such as username, avatar, bio, and similar fields exposed through our public profile index).
Not intended to be shown publicly: items such as your email address, FCM tokens, internal account identifiers, purchase tokens, subscription verification metadata, private support messages, save lists, notification inbox details tied to your account, and similar account/system fields.
Even non-public data may be processed by service providers listed below, strictly as needed to run the app.
4. Firebase, Google Cloud, and Google Play services
We use Google Firebase, Google Play, and related Google services, which may process data on Google's infrastructure. This commonly includes:
- Authentication (Google Sign-In / Firebase Authentication)
- Cloud database (Cloud Firestore), including private account data and public profile indexes
- File storage (Firebase Storage) for uploads
- Cloud Messaging (FCM) for notifications
- Crashlytics for crash reporting (when enabled)
- Cloud Functions for server-side operations (for example subscription verification, save-quota grants after rewarded ads, support requests, content safety and moderation workflows, moderation notifications, and account deletion)
- Google Play Billing for PromptCam Pro subscriptions (payment processing by Google; entitlement verification on our servers)
Google's handling of data is also described in Google's privacy documentation: https://policies.google.com/privacy. Google Play purchase and subscription terms are also governed by Google Play policies.
5. Advertising (Google AdMob) and consent
We use Google AdMob to show ads through the Google Mobile Ads SDK. AdMob and its partners may use identifiers and related data to deliver and measure ads.
The app may show multiple ad formats, including native ads in feeds, interstitial ads (for example after certain actions), and rewarded ads. Rewarded ads are optional; if you choose to watch one, Google may process ad interaction data and we may update your account on our servers only after the reward is confirmed (for example granting additional save capacity).
Where required or offered for your region, the app may present privacy choices through Google User Messaging Platform (UMP) flows as part of the Mobile Ads SDK (for example consent or personalization controls). Your choices may affect whether personalized ads can be shown.
For more information, see Google policies, including the Google Privacy Policy (https://policies.google.com/privacy) and Google Mobile Ads / AdMob resources.
6. Other third-party components
The app may use common libraries and services that contact third parties as part of normal operation, for example:
- Google Fonts (font files may be fetched from Google)
- Image loading/caching libraries that retrieve images from URLs/CDNs you encounter in the app
- Opening links in an external browser or another app when you choose to open a profile link, store listing, or similar URL
- When you use sharing features, the app may download prompt images over HTTPS to attach them to a share, and may hand off text/images to your device share sheet so other apps you choose can receive that content
Those third parties process information under their own policies once you leave PromptCam or when their SDKs run as designed.
7. Legal bases (EEA / UK / Switzerland users)
If applicable privacy laws require a "legal basis," we rely on bases such as: performance of a contract (providing the app and subscriptions you purchase), legitimate interests (security, anti-abuse, product improvement, content moderation, and advertising where permitted), and consent where required (for example certain advertising processing or notifications, depending on your settings, platform permissions, and applicable law).
8. International transfers
Your information may be processed in countries other than where you live, including countries where Google or other service providers operate data centers.
9. Data sharing
We do not sell your personal information.
We share information with service providers as needed to operate PromptCam, primarily Google (Firebase / Google Cloud / Google Play Billing / AdMob / Sign-In-related services). Those providers process data under their terms and privacy policies.
We may also disclose information if required to comply with law, protect users, or enforce our terms.
10. Data retention
We retain information for as long as needed to provide the app and for legitimate business purposes (for example security, dispute resolution, billing records, subscription history, and legal compliance). Some information may remain in backups for a limited period after deletion.
11. Data security
We take reasonable measures designed to protect information. No method of transmission or storage is completely secure.
12. Children's privacy
PromptCam is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in a way that violates applicable law. If you believe a child has provided us personal information, contact us and we will take appropriate steps.
13. Account deletion
You can delete your account within PromptCam:
- Open the app
- Go to the Home screen
- Open the main menu
- Open Settings
- Scroll to the bottom
- Tap Delete Account and confirm
When your account is deleted, we intend to remove or delete associated profile data and user-generated content as implemented by our deletion process. Some information may be retained for a limited period where required or permitted by law, for security, fraud prevention, billing, or operational backups, consistent with this Policy.
14. Deleting specific content
You may be able to delete certain items you uploaded (such as prompts/images) without deleting your entire account, where the app provides that option. Deleted items may not disappear instantly from all systems due to caching, backups, or legal retention.
15. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be reflected by changing the last updated date at the top of this page (and in any hosted version we publish).
16. Contact us
Questions about this Policy: support@promptcam.in
See also our Terms of Service & Content Policy.
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